Privacy Policy

At We Are Bitte, we care very much about your privacy. This is why we strive to protect your personal information and follow best practices to make sure it is not lost, accessed, shared or in other ways misused.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from we-are-bitte.com (referred to as the “website” or the “site”).

WHAT INFORMATION DO WE COLLECT
When you make a purchase or attempt to make a purchase through our website, as part of the buying/selling process, we collect the personal information you give us such as your name, address, email address and payment information. This kind of information is called “Order Information”.
When you provide us with Order Information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting that information and using it for that specific reason only.
When you visit the website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. This kind of information is called “Device Information”.
With your permission, we collect your email address to send you emails and/or newsletters about our store, new products, and other updates. If we ask for your email address for the reason of marketing, we will either ask you directly for your consent or give you an opportunity to say no. Email addresses we store for the purpose of newsletters, we will store only until you either unsubscribe from the newsletter or you ask us to remove it from the list.
When we talk about “Personal Information” in this Privacy Policy, we are talking about both Order Information and Device Information.

WITHDRAWAL OF CONSENT
At any time, you can withdraw your consent for us to contact you. You can do so by contacting us at info@we-are-bitte.dk.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect to fulfill any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). We also use the Order Information to communicate with you and screen our orders for potential risk or fraud. Additionally, when in line with the preferences you have shared with us, we use this Order Information to provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud, and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).
All information we collect is strictly confidential and is treated in accordance with consumer and data protection legislation. Information submitted to We Are Bitte will not be passed on or sold to a third party.
The personal information is registered with We Are Bitte, and stored for up to five years, after which the information is deleted.

THIRD PARTIES
We share your Personal Information with third parties to help us use it as described above. For example, we use Shopify to power our online store, PensoPay to handle the payment process, and Google Analytics to help us understand how our customers use the website in order to help us improve the user experience.
Those companies use personal information only on our behalf and they are not allowed to pass it on or use it for their own use.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. 
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers. 
In particular, please remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

DISCLOSURE
We may disclose your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights. We may also disclose your personal information if you violate our Terms of Service. 

LINKS
There are links on our website which directs you away from our website. We are not responsible for the privacy policies of these other sites, and we advise you to please consult the individual privacy policies of these other websites.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

CHANGES
We reserve the right to modify or update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Therefore, we advise you to please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our data manager by e‑mail at info@we-are-bitte.dk.

Cookies

We Are Bitte uses cookies on we-are-bitte.com. By using and/or browsing our website and/or online store, you consent to the use of cookies.
In this section, we will explain what cookies are, how we use them, how third parties use cookies on we-are-bitte.com and how to disable cookies if you wish to do so.

WHAT COOKIES ARE
Cookies are tiny files placed on your computer or other devices to improve your experience with a certain website, in this case with we-are-bitte.com. They are common practice, and they are needed in order to get the website to work and for you to have a good shopping experience.

HOW WE USE COOKIES
When you use and access our site, we may place a number of cookie files in your web browser.
We use cookies for the following purposes: to enable certain functions, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioral advertising and to remember your order throughout the ordering process.
Cookies also help us learn more about how you use our website which helps us improve the site.

THIRD-PARTY COOKIES
We also use cookies set by trusted third parties. For example, our website contains cookies from our host, Shopify.
Also, it is possible to share content from we-are-bitte.com to social media platforms. Our website contains cookies from these social media platforms.
For more information, please go to the official sites.

HOW TO DISABLE COOKIES 
Most browsers are set up to accept cookies, but if you wish to disable cookies, you can easily do so by adjusting your browser settings. Where to find the settings to disable cookies, depends on which browser you use, so please consult your browser’s help pages.
Please note, however, that if you disable cookies, there are pages and services you will not be able to use since they require the use of cookies. Therefore, we recommend that you do not disable cookies.